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Privacy Policy

Your privacy is protected by the Privacy Amendment (Private Sector) Act 2000 and we are bound by the National Privacy Principles. Our Privacy Statement is created to outline the collection, use, disclosure, security and access procedures of Danoz Direct and to assist you in understanding your rights under the Privacy Act.

Use of data

Generally we use the information we collect about you for three purposes: to facilitate your order, to let you know about products & services and to create a more enjoyable, more personalised experience for you.

We may also use this information to inform you if you have won a contest or competition.

We only collect customer information that is necessary for what we do and in ways our customers would expect. For example we need your name, address and contact details to service your membership and if you elect to use your credit card for payment, your card details.
We may also use the information we collect to keep you abreast of changes in our website, to inform you about new products and services or to let you know about special offers you might find worthwhile. If you would rather not receive this information, you can contact us on 1300 135 085 and let us know

Disclosure

In terms of disclosure, there are instances where your name and address might leave our system. We may disclose your information to carefully screened agents and/or contractors for the purpose of administration and to service your order. Any agents and/or contractors of Danoz Direct who have access to personal information are required to protect this information in a manner that is consistent with this Privacy Statement. That means, for example, not using the information for any purpose other than that to carry out the services they are performing on behalf of Danoz Direct

From time to time Danoz Direct also shares customer information - never credit card information - with trustworthy third parties that wish to market quality products or services to you. You can tell us not to share this information at any time by calling us on 300 135 085

We may disclose personal information in response to legal process, for example, in response to a court order or a subpoena. We may also disclose such information in response to a law enforcement agency’s request

Security

Protecting your privacy is our top security concern! At Danoz Direct, we will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up to date and is either stored or destroyed in a secured environment accessed only by authorised persons.

In addition to password identification, we also employ Secure Server Software (SSL) to maintain the privacy of your personal data
Access & maintenance of your details

You will always have access to the information that you provide to us. You can easily edit or update your personal information by contacting us on 1300 135 085

How to contact us

If you have any questions, concerns or complaints please contact our privacy officer on 1300 135 085